Manage Users

A user once set up on the site is no longer on the active or inactive tabs, why?
This is because the user maybe at a different site or is no longer associated to a site on the system. Click here to find out how to associate a user to...
Fri, 4 May, 2018 at 4:10 PM
When creating a new username, it says it already exists, why?
If xCenta says that your username already exists, this will mean another person on xCenta is already using that username. To rectify this. you will need...
Mon, 3 Feb, 2020 at 10:16 AM
I have set up a new user, however there is no record in the employee module?
You have to create an employee record inside the user record for it to show in the employees module. Click here to find out how to create a new employee...
Wed, 13 Jun, 2018 at 4:09 PM
I have set up an employee record, however there is no record in the user?
Please click here to find out how to create a new user.
Wed, 6 Jun, 2018 at 12:41 PM
How do I move a user from one site to another?
From the xCenta Dashboard, click on Tools > Admin in the top right of the screen. A new window will appear. Click on Manage Users on the left ha...
Tue, 29 Sep, 2020 at 4:32 PM
How do I reset a password for a user?
From the xCenta Dashboard, click on Tools > Admin in the top right of the screen. From the administration screen, click on Manage Users. O...
Tue, 29 Sep, 2020 at 4:36 PM
How do I update an email address for a user record?
From the xCenta Dashboard, click on Tools > Admin in the top right of the screen. From the administration screen, click on Manage Users. ...
Tue, 29 Sep, 2020 at 4:38 PM
How do I assign a role to a user?
From the xCenta Dashboard, click on Tools > Admin in the top right of the screen. A new screen will appear. From the Administration screen, clic...
Tue, 29 Sep, 2020 at 4:40 PM
How do I reassign forms?
From the xCenta Dashboard, click on 'Tool's > 'Admin' on the top right of the screen. A new window will appear. Click on 'Mana...
Tue, 29 Sep, 2020 at 4:44 PM