From the xCenta Dashboard, click on Tools > Admin in the top right of the screen.
A new window will appear. Click on Manage Users on the left hand side of the screen.
A new screen will appear. Click on the Inactive Tab to bring up the list of users who are currently inactive.
Click the 
for the user that you wish to make Active again, in our example the user is James Smith.
A new window will appear. Find Enablement Options and within this window you will see a start date and end date. Remove the date inside the End Date field, then click save to make the user Active.
If you are unable to follow these instructions, you may not have the required user permissions. Please contact your Site Administrator.