From the xCenta Dashboard, click on 'Actions'.
A new page will appear. Click on 'Create New Action'.
A pop up will appear. Fill in the relevant information regarding the action.
If you would like to assign one action for any assigned user to complete, tick the highlighted box. Then click on 'Next'.
A new pop up will appear. You can choose to 'Add Note' you can also and Attachments, then click on 'Complete'. The action will be assigned to the relevant users.